I am having a problem here using Wavebackup. It does not recognize my phone. I am using a S8500 wave 1.2, Windows 7 64 Bit OS. When I open Wavebackup & choose COM1, it just hangs & nothing happens. Is there anything else which I need to do before I open Wavebackup. I have tried KIES Mode & USB Debugging mode in Mobile. Help would be appreciated.